Shipping policy

Shipping Policy

We strive to deliver your orders quickly and safely. Please review our shipping terms below:

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • During peak seasons or promotional periods, processing may take slightly longer.

2. Shipping Methods & Delivery Time

  • Standard shipping: Estimated 5–10 business days (depending on destination).

  • Expedited shipping options are available at checkout for faster delivery.

  • Delivery times are estimates and may vary due to customs, carrier delays, or unforeseen circumstances.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on order weight, size, and destination.

  • Free shipping may be offered on qualifying orders; see current promotions for details.

4. International Shipping

  • We ship worldwide. Customers are responsible for any customs duties, taxes, or import fees.

  • Delivery times for international orders may vary depending on the destination country.

5. Tracking Your Order

  • Once your order ships, you will receive a tracking number via email to monitor your package.

  • Please allow 24–48 hours for the tracking information to update.

6. Damaged or Lost Items

  • If your order arrives damaged, please contact us immediately with photos for a replacement or refund.

  • We are not responsible for lost or delayed packages due to incorrect shipping information provided by the customer.

7. Contact

For any shipping inquiries or assistance, please contact us at: zaynelle.shop@outlook.com